Information Technology

Additional ISU IT Assistance

ISU IT Assistance

Iowa State University offers a variety of assistance for IT services. If you are unsure who to contact, and your support issue is not specific to the College of Engineering, visit the ISU IT website or call the Solution Center at 515-294-4000.

ISU IT Website

The Iowa State Univeristy Information Technology website offers additional on-line support in the following areas:

  • Computing
  • Safe Computing
  • Software/Hardware
  • Policies/Partners
  • Administrative Systems
  • Help/Support (FAQs & How To's)
  • Network/Communications
  • Facilities/Training
  • Learning/Teaching Technologies

Solution Center

The Solution Center offers the Iowa State community assistance with IT services such as:

  • ISU NetID Passwords/Accounts
  • Voice/Data networks
  • Virus protection and removal
  • Email
  • Hardware/Software
  • Web services
  • Administrative systems
  • Classroom technology
  • Test and evaluation services

The Solution Center is located in 195 Durham. Questions can be submitted via e-mail solution@iastate.edu, or by using the online Submit a Question Form.