Services and Support
Engineering Information Technology Services
Engineering IT provides several important services to students, faculty, and staff in the college. While similar services may also be available through Central IT Services, most services below are restricted to Engineering users.
- Engineering Web Services
- IMAP Mail Server
- Exchange Messaging
- File Storage
- Jabber Instant Messaging
There are many ways to get help with your computing needs. The following are different ways to get your questions answered about how to use computers in the College of Engineering.
View Online Answers
Many questions have simple answers. We're starting to collect some of these on our "Online Answers" page. Check it out and see if your question is answered here!
Chat with Support Team
Chatting more your style? Try instant messaging our support team to get your questions answered immediately. Locate the jabber (or other IM) address on the IT Staff list, or connect to the support chat room and ask questions of the entire team. We live on chat all day long.
Submit a Question
Can't find your answer on the web? Please Request Assistance on our web site for any IT-related issue. We'll email you the answer as soon as we can.
Visit the Help Desk
Want to see an actual person face to face? Stop by our help desk and talk with one of the staff. We're generally very busy, but we are committed to seeing our faculty, staff, and students succeed!
Office: 2240 Hoover Hall
Hours: 8am-5pm, Mon-Fri
Phone: 515-294-5313
Fax: 515-294-4007
Email: ecss
iastate.edu
